Shipping policy

Shipping Policy

Thank you for shopping with us! Here’s everything you need to know about our shipping process:  

 "We currently only ship within the state of Utah. Orders outside of Utah cannot be fulfilled at this time.

• Shipping Methods: We offer standard and expedited shipping through USPS and FedEx.
• Shipping Costs: Shipping costs are calculated at checkout based on your location and the weight of your order. Enjoy free shipping on orders over $45
• Processing Times: Orders are processed within 1-3 business days. Custom items may take longer.
• Lost or Damaged Packages: If your package is lost or damaged, please contact us within 14 days of the expected delivery date for assistance.
• Returns: Refer to our Return Policy 
• Contact Us: For any questions, please reach out to our customer service team at hellokatietreats@gmail.com.
• Delivery Times:
  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days